Our pledge is to do everything in our power to give you a great shopping experience.
HOW TO ORDER :
- You can place an order online at e-shop (Registration is required).
- You can also e-mail your order. Just write us with a list of the catalog numbers of the items you want, your name, postal address, phone number and payment method.
- You may also purchase the goods by calling: Just phone and tell us what you want. To serve you better please call during working hours from 10:00 till 17:00 CET (UTC+1) from Monday to Friday. tel. +352 20 20 2244
PAYMENTS :
We can offer you convenient way to pay for the order.
We accept most common cards: Visa, Mastercard, Amercan Express, Discover and electronic payment via PayPal.
We also accept a bank wire (transfer). If you would like to use bank wire (transfer) please e-mail us a list of the catalog number you would like to buy. Then we will calculate a payable amount and will sent you an invoice with our bank details.
DELIVERY:
We ship next business after we receive a payment from you.
We ship worldwide. The shipment to certain countries, i.e. Poland and Bulgaria, will be required extra insurance OR the order should be above EUR 100 so we will pay insurance by ourselves.
The delivery time ranges from 3-10 business days depending on your location.
RETURNS:
We accept return if a package is not open. After we receive a package back we will refund you price of an item excluding shipping cost. Please let us know that you want to return an item and we would appreciate a reason so we can improve our service next time.